Privacy Policy

Who we are

NotaryHub365 is the mobile notary and loan signing service of Bernhard Suppan, a sole proprietor based in Hutto, Texas. Questions about this policy can be sent to office@notaryhub365.com or (512) 812-8293.

Information we collect

• Contact and booking details you provide through our forms, by phone, or by text: name, phone number, email address, appointment location, and information about the documents or service you need.
• Calls and text messages. Our published phone numbers use call tracking. Calls may be recorded for quality and record-keeping, and text conversations are logged so we can respond and keep an accurate history of your request.
• Website usage data collected through cookies and similar technologies (such as Google Analytics, Meta Pixel, and Microsoft Clarity): pages visited, approximate location, device and browser information, and how you found the site.

How we use information

• To respond to inquiries, provide quotes, schedule and complete appointments, and keep required business records.
• To improve our website, services, and marketing effectiveness.
• To comply with legal obligations that apply to Texas notaries public.

Text messaging (SMS) privacy

NotaryHub365 sends text message updates and responses to customers about the services offered at https://notaryhub365.com, such as replies to your inquiries, quotes, and appointment coordination.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors who help us deliver messages (such as our messaging platform and phone carriers), and those vendors may use the information only to deliver the service.

We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We will not share mobile information with third parties for marketing. We may disclose information to satisfy legal, regulatory, or governmental requests, to avoid liability, or to protect our rights or property. This section applies to your use of our text message service and does not modify the rest of this Privacy Policy, which governs our relationship with you in other contexts.

You can opt out of text messages at any time by replying STOP to the number that messaged you. Reply HELP for help. See our Terms & Conditions for full text messaging terms.

Sharing of information

We do not sell your personal information. We share it only with service providers who help us operate (call and text platform, form and email processing, payment processing, analytics), with parties involved in your transaction when necessary to complete the service you requested (for example, a title company on a loan signing), and when required by law.

Cookies and analytics choices

You can control cookies through your browser settings. Analytics providers offer their own opt-outs, including the Google Analytics opt-out.

Data retention and security

We keep records only as long as needed for the purposes above and for the record-keeping obligations that apply to Texas notaries. We use reputable providers and reasonable safeguards, but no method of transmission or storage is completely secure.

Changes and contact

We may update this policy from time to time; the effective date above reflects the latest version. Questions or requests about your information: office@notaryhub365.com.